Important Notice

General Information

This website is operated by Christopher Mitchell, trading as Kiyoharu Tattooer, operating from Mikan Tattoo.

Studio address:
Mikan Tattoo, First Floor
Above Bar Street
Southampton
Hampshire
SO14 7DS
United Kingdom

Contact email:
kiyoharu_tattooer@hotmail.com

By submitting an enquiry, providing personal information, communicating with the studio, paying a booking fee, or proceeding with a scheduled appointment, you acknowledge that you have read, understood, and agreed to the policies and terms set out on this page. These provisions form part of the contractual framework governing the provision of services by Kiyoharu Tattooer.

Privacy Policy

1. Data Controller

For the purposes of applicable data protection legislation, including the United Kingdom General Data Protection Regulation and the Data Protection Act 2018, the individual responsible for determining the purposes and means of processing personal data collected through this website or in connection with tattoo enquiries and bookings is the data controller identified below.

Christopher Mitchell
Trading as Kiyoharu Tattooer
Mikan Tattoo, First Floor
Above Bar Street
Southampton
Hampshire
SO14 7DS
United Kingdom

2. Information Collected

Depending on how you interact with the studio, including through website forms, email correspondence, social media communication, or in person consultation, the studio may collect and process categories of personal information reasonably necessary for the administration and provision of tattoo services.

• Name
• Email address
• Telephone number
• Instagram handle or other social contact details where voluntarily provided
• City, country, or travel information where relevant to your booking
• Tattoo ideas, descriptions, preferences, and reference materials
• Placement photographs and other images submitted in connection with your enquiry
• Medical or skin related information voluntarily disclosed where relevant to safe tattooing
• Booking history, appointment dates, payment status, and communication records

3. Purpose of Processing

Personal information collected by the studio is processed for legitimate operational, contractual, administrative, and safety related purposes associated with the management of tattoo enquiries, consultations, bookings, and appointments.

• Reviewing and responding to enquiries
• Assessing tattoo ideas, scale, placement, and project suitability
• Scheduling consultations and appointments
• Communicating with clients before and after sessions
• Maintaining booking, payment, and studio administration records
• Assessing health or skin related information relevant to carrying out tattoo work safely
• Protecting the studio in the event of disputes, cancellations, no shows, chargeback claims, or other contractual issues

4. Lawful Basis for Processing

Processing of personal data is undertaken in accordance with one or more lawful bases permitted under applicable data protection legislation, including consent where information is voluntarily provided, legitimate interests relating to the management and operation of the studio, and contractual necessity where processing is required in order to arrange or provide tattoo services requested by the client.

• Consent, where information is voluntarily submitted through forms, email, or other contact methods
• Legitimate interests, for studio administration, booking management, communication, security, and record keeping
• Contractual necessity, where processing is required to arrange, schedule, or provide tattoo services

Where medical, skin, allergy, or other health related information is voluntarily disclosed, such information is used only so far as reasonably necessary to assess whether it is safe and appropriate to proceed with tattoo services.

5. Data Storage and Security

Personal information may be stored within secure electronic systems including email correspondence, website form submissions, booking administration systems, and other internal studio records reasonably necessary to manage enquiries, appointments, business operations, and client communication.

Appropriate organisational and technical safeguards are implemented to reduce the risk of unauthorised access, accidental loss, misuse, alteration, or disclosure of personal data.

6. Retention of Information

Personal information may be retained for as long as reasonably necessary for booking administration, studio records, follow up communications, legal protection, business record keeping, dispute handling, and the maintenance of accurate client histories.

Information will not be retained for longer than is reasonably necessary having regard to the purpose for which it was collected, the studio’s legitimate record keeping requirements, and any applicable legal or regulatory obligations.

7. Sharing of Information

Personal information will not be sold, rented, or disclosed to third parties for marketing purposes.

Information may be shared only where reasonably necessary for payment handling, legal compliance, fraud prevention, insurance, professional advice, dispute resolution, or where disclosure is otherwise required or permitted by law.

8. Your Rights

Subject to applicable law, you may have the right to request access to your personal data, request correction of inaccurate data, request erasure, request restriction of processing, object to certain processing, and complain to the Information Commissioner’s Office.

Requests concerning personal data may be sent to kiyoharu_tattooer@hotmail.com.

9. Cookies and Website Use

This website may use cookies or similar technologies for functionality, security, analytics, performance, and user experience purposes. By continuing to use the website, you acknowledge that such technologies may be used in accordance with your browser settings and any cookie controls made available on the site.

Booking Terms

10. Booking Fees

A booking fee of £200 per reserved session day is required in order to secure and confirm tattoo appointment dates unless otherwise agreed in writing.

The booking fee constitutes consideration for the reservation of studio time within the artist’s schedule and reflects the administrative, organisational, and commercial costs associated with allocating specific dates to an individual client.

Tattoo appointments require the studio to reserve substantial blocks of time in advance, often preventing those dates from being offered to other clients. The booking fee therefore represents compensation for the reservation of diary availability together with associated planning, preparation, administration, and scheduling commitments.

Booking fees are non refundable under normal circumstances and are not treated as freely returnable deposits. Booking fees are paid in order to secure appointment dates and reserve diary time specifically for the client making the booking.

However, where the studio cancels your appointment, moves your appointment without your agreement, or is otherwise unable to provide the booked service for reasons attributable to the studio, the booking fee will ordinarily be either transferred to a replacement date or refunded, depending on the circumstances and your preference.

11. Rescheduling by the Client

If you need to move your appointment, the studio asks that you provide as much notice as possible. As a general guideline, at least 72 hours notice should be given.

A first rearrangement with adequate notice will usually be accommodated without requiring a fresh booking fee, provided the circumstances are reasonable and the request is not part of a repeated pattern of cancellations, postponements, or date changes.

Repeated rescheduling, especially on larger projects involving multiple reserved dates, may require a new booking fee in order to secure replacement dates.

12. Cancellations, No Shows, and Late Arrival

Where a client cancels with insufficient notice, fails to attend, or arrives so late that the appointment can no longer reasonably proceed, the booking fee may be retained by the studio as compensation for reserved studio time, administrative handling, and the commercial loss associated with holding diary space that may not be refillable at short notice.

If you are running late, you should contact the studio as soon as possible. Reasonable lateness may be accommodated where practical, but this cannot be guaranteed and is always subject to the time available, the scale of the planned work, and the safe and practical operation of the day.

If there is no communication and you do not attend within a reasonable time, your appointment may be treated as a no show and the booking fee may be forfeited.

13. Fairness and Consumer Law

Nothing in these terms is intended to exclude, restrict, or limit any statutory rights you may have as a consumer under applicable United Kingdom law.

The studio’s booking fee and cancellation provisions are intended to reflect a fair and proportionate allocation of risk associated with reserving specific appointment dates, preparing for appointments, and the commercial impact of short notice cancellations or non attendance.

Where the law requires a refund, credit, transfer, or alternative remedy, these terms shall be interpreted and applied accordingly.

14. Design Work and Preparation

Booking fees may also reflect diary reservation, consultation, planning, preparation time, and the commercial risk of holding dates that may become difficult or impossible to refill if cancelled.

Tattoo design work forms part of the broader creative process associated with each project. Designs are typically developed in proximity to the scheduled appointment date in order to ensure that scale, placement, and composition are tailored appropriately to the client’s anatomy and the artistic requirements of the piece.

As a result, designs are not generally sent out in advance. This approach ensures that the final design is reviewed collaboratively in person and that any refinements can be made immediately prior to commencing the tattoo.

15. Refunds Where the Studio Is at Fault

If the studio cancels your appointment, materially changes the booking without your agreement, or otherwise cannot provide the appointment through no fault of your own, the studio will ordinarily offer either:

• transfer of the booking fee to an alternative agreed date, or
• refund of the booking fee

The appropriate remedy will depend on the circumstances, the stage of the booking, and any agreement reached with you at the time.

16. Contact

Questions about this policy, your personal data, or booking terms may be directed to:

Christopher Mitchell
kiyoharu_tattooer@hotmail.com